Due to COVID-19, there could be a delay in processing all product returns as items will be quarantined before being received in our warehouse.
30–DAY SATISFACTION GUARANTEE
We are a premium apparel company and wants to ensure you are completely satisfied with your purchase of FXR Racing Product. If for any reason you are unhappy with an item you have purchased, you have 30 days within receiving your order shipped confirmation email to request a return!
For all purchases of FXR product through a dealer/store, please return to said retailer and reference their return policy as these returns will be done at the retailer’s sole discretion.
For all purchases of FXR product through www.transplanttrot.ca, please complete the Returns claim Submission to begin your returns claim.
FXR does not process exchanges. If you would like to return an item for an exchange, please complete the Returns claim Submission. When your return is complete you can then place a new order via our website www.transplanttrot.ca.
Returns are accepted within 30 days of your order shipped confirmation email.
Returns must be placed in the mail within 15 days of receiving your Return Authorization.
Returns are accepted on most regular priced items and select sale items.
Returns are not accepted on face mask related items (face masks, Balaclavas, Breath boxes) or Final Sale Items (see Final Sale section below).
Products must be returned in their original condition with original packaging (unworn, unwashed, in original packaging, with tags still attached). If an item is received with any visible damage to the packaging and or return labels placed directly onto the product, packaging may be subject to a 10% restocking fee.
Returns without a Return Authorization Number will not be processed. Always ensure a trackable method of shipping is used as FXR will not be held responsible for packages lost in transit.
FINAL SALE ITEMS:
Final Sale products are clearly marked “Final Sale” on the product page, just above the Add to Cart button. All items discounted by at least 30% are final sale. Final Sale items are not eligible for returns or price adjustments.